CricRocket PRIVACY POLICY

1. DEFINITION

[User(s) are requested to refer/rely upon the definition clause incorporated in the separate document named as 'Terms of Use' available in our Website(s)/Mobile Application(s) of CricRocket in reference to all or any terms which are not defined hereinafter]

(i) "User ID": It is an identification code which is assigned with a unique, random number as a user identification to each individual User(s) through its computer/mobile devices by way of using "cookies", or similar other electronic tools in order to improve the responsiveness for our User(s) and their individual interests may be identified.

2. INTRODUCTION

Absolute Sports Pvt Ltd ("Company" or "Absolute Sports" or "CricRocket" or "We") is committed to serve you in the most efficient manner. However, while serving you all, we ensure to consider your privacy utmost important and keep the same fully protected and safe. In order to ensure that We deliver our commitment, keep transparent processes to deal with and about the data we collect from our User(s) and how it is used and, we further ensure that it is never shared with any third parties with or without our conscious efforts.

This Privacy Policy shall apply to all our User(s) who visit and access our Website(s)/Mobile Application(s) developed by CricRocket. User(s) herein unconditionally agree that browsing our Website(s)/Mobile Application(s) of CricRocket and/or using its services signifies their unconditional assent to this Privacy Policy and the Terms of Use published herein.

We respect the privacy of our User(s) and, committed to protect it in all respects. Any dispute with Absolute Sports over any privacy matters are subject to this Privacy Policy read in conjunction with the 'Terms of Use' published on our Website(s)/Mobile Application(s) of CricRocket.

By accessing and/or using the Website(s)/Mobile Application(s), the Users signify their agreement to accept this Privacy Policy. IF YOU DO NOT AGREE WITH ANY OR ALL OF THE FOLLOWING TERMS OF THE PRIVACY POLICY, PLEASE DO NOT ACCESS AND/OR USE THE WEBSITE(S)/MOBILE APPLICATION(S) OF CRICROCKET.

3. PERSONAL INFORMATION

"Personal Information" is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.

The SPI Rules further define "sensitive personal data or information" (hereinafter referred to as the "SPDI") of a person to mean Personal Information about that person relating to: (i) passwords; (ii) financial information such as bank accounts, credit and debit card details or other payment instrument details; (iii) physical, physiological and mental health condition; (iv) name, age, address, e-mail, phone number, date of birth, sexual orientation; (v) medical records and history; (vi) biometric information; (vii) information received by body corporate under lawful contract or otherwise; (viii) visitor details as provided at the time of registration or thereafter; and (ix) call data records.

All the aforementioned information is collectively referred to as "Personal Information." The information about the Users, as collected by us from the Website(s)/Mobile Application(s) of the CricRocket, is given as below: a) information supplied by the users and b) information automatically tracked while navigation (Information).

By accessing/using our Website(s)/Mobile Application(s) of CricRocket and/or its services by the User(s), he/she voluntarily and unconditionally gives his/her consent to collection, storage, and/or use of the Personal Information provided by him/her, including any other changes thereto as provided by him/her at any later stage, for availing any kind of the services that We offer.

To avail certain services on our Website(s)/Mobile Application(s) of CricRocket, the User(s) may be required to provide certain information for the registration process that may include but not limited to: a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details (for premium features), g) profile picture etc., h) preferences for cricket teams, players, and matches i) device information including location when permitted

We presume adequate and lawful parental consent in case the Personal Information is shared by any user under the age of 16 (sixteen) years.

The information as supplied by the User(s) enables us to improve our Website(s)/Mobile Application(s) of CricRocket and provide back to the User(s) the most user-friendly experience.

All required information is service dependent and Absolute Sports may use the above said User(s) information to maintain, protect, and improve our services (including advertising services) and, also for developing and providing other new services for our User(s).

It is clarified that any information shall not be considered as sensitive in case it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 and any rules made thereunder or, any other law for the time being in force.

The primary reason for gathering information is to improve our products, deals, services, website content and navigation

4. USE OF YOUR INFORMATION

The information collected from you, or from devices associated with you, may be used by CricRocket and its affiliated entities for the purposes described in this Privacy Policy. Where permitted by applicable law, such information may be shared with and accessed by other affiliated companies within the Absolute Sports group (including group companies and subsidiaries) who may use it to provide services on behalf of CricRocket or for their own purposes in accordance with this policy.

Subject to applicable laws and the choices available to you, we may use your personal information to:

• Provide you with the products, services, content, and experiences you request, interact with, or purchase;
• Communicate with you about your account, service usage, transactions, or updates to our services, terms, or policies;
• Request feedback regarding new features, platform improvements, or other service-related communications
• Send you promotional offers or marketing messages related to our products, services, or selected third-party offerings;
• Personalize your experience on our platforms, including through tailored recommendations and content;
• Deliver targeted advertisements on CricRocket or across third-party sites and platforms based on your activity and preferences;
• Analyze and improve the functioning, performance, and development of our services using analytics tools, surveys, or internal research;
• Detect, investigate, and prevent fraudulent activity, misuse, security breaches, or other violations of our Terms or applicable laws;
• Notify you of important service-related announcements, including product recalls, security updates, or legal obligations.

5. REASONABLE SECURITY PRACTICES AS PER THE INFORMATION TECHNOLOGY ACT, 2000 AND ITS RULES

We have implemented reasonable security practices as per Rule 8 of the SPI Rules as mentioned above and the Information Technology Act, 2000 amended through the Information Technology Amendment Act, 2008.

We have implemented stringent, internationally acceptable standards of technology, managerial security, technical security, operational security and physical security in order to protect your personally identifiable information from loss, misuse, disclosure, alteration or destruction. We have been assured by the third party cloud service providers (such as Google Cloud Services, Amazon Web Services and others) that the data collected by us are managed and stored firmly and securely as per the globally accepted best practices.

We have implemented "Reasonable Security Practices" as required by the Information Technology Act, 2000 and the SPI Rules. By complying with such provisions, we assure our User(s) proper care and control over our I.T. and Security operations as required under relevant sections i.e. sections 43, 43A, 45, 66, 72A & 85 of the Information Technology Act, 2000 read with the Information Technology Amendment Act, 2008 and including related rules made therein. However, Absolute Sports or its directors, shareholders, employees, and any other related persons (whether directly or indirectly) shall not be held responsible for any fraudulent/criminal activity in regard to misuse or unauthorized use of your sensitive personal information stored in our Website(s)/Mobile Application(s) of CricRocket.

By accessing/using our Website(s)/Mobile Application(s) of CricRocket, User(s) agree that We shall not be held responsible for any uncontrollable security attacks and any consequential losses (whether directly or indirectly) including financial losses, loss of opportunity, legal cost, attorney's fees, business losses, reputation loss, direct and indirect losses that may occur to the User(s), as per the statutory provisions of Section 43, 43A and 45 of the Information Technology Act, 2000 including any amendments in the said Act and any other laws of India for the time being in force

You further agree that our management shall not be held responsible directly or indirectly for any cyber crime related criminal liabilities under the Information Technology Act, 2000/2008 relating to your information, as you have agreed and acknowledged that our management complies with due diligence (care & controls) requirements of the Information Technology Act, 2000 including its rules and amendments.

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on our Website(s)/Mobile Application(s) of CricRocket is securely stored and managed by us on third party cloud service provider's server as mentioned earlier. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the internet. In any case, we take all reasonable efforts that any personal information provided by you to us is transmitted through modern cryptography (secure HTTPS connection).

User(s) agree that any information you include in a posting to the public discussion areas on our Website(s)/Mobile Application(s) of CricRocket is available to anyone who has access to our Website(s)/Mobile Application(s) of CricRocket.

However, the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate in lieu of necessary future changes and/or to comply with amendment in the existing laws, including but not limited to cover other technical upgradation (if any) that may come from time to time. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be, provided that the same is not also contrary to the existing laws at the relevant time in future.

6. DATA RETENTION

The security, integrity, and confidentiality of your personal information are extremely important to us. We have implemented a combination of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, use, alteration, or destruction

Our security measures include encryption, access controls, secure cloud infrastructure, and internal policies to minimize security risks. We also conduct regular reviews of our information security practices and make improvements as needed based on advancements in technology and emerging threats.

Despite our best efforts, no method of transmission over the internet or method of electronic storage is completely secure. Accordingly, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, unless a longer retention period is required or permitted under applicable law. Where appropriate, we will securely delete or anonymize personal data that is no longer needed for legitimate business or legal purposes.

7. COOKIES

To improve the responsiveness for our User(s), we may use "cookies", or similar other electronic tools to collect information in order to assign each user a unique, random number as a user identification ("User ID") to understand each and every user's individual interests using their identified computer/mobile devices. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer/mobile devices. A cookie also cannot read data off your hard drive. The Android and iOS applications do not use "cookies" explicitly. However, our Website(s)/Mobile Application(s) of CricRocket may use third party code and libraries that use "cookies" to collect information and improve their services. User(s) have the option to either accept or refuse these cookies and, to know when a cookie is being sent to your device. However, in case the User(s) choose to refuse our cookies, he/she may not be able to use some/complete portions of our services.

Advertisers using the platform of our Website(s)/Mobile Application(s) of CricRocket to advertise may also assign and use their own cookies to your browser, a process that we do not control.

Once the User(s) permit, We may obtain additional information such as list of apps installed on your device, device information, location, network carrier ("Information") available on your device, to personalize your experience and improve the app suggestions. This data may also be used at our end to take necessary business decisions.

We assure that all or any information of the User(s) shall not be shared with any third party and shall be purely utilized for enhancing each user experience and personalizing the services within CricRocket networks.

Opting Out: In case any of the User(s) wish to opt out of storing cookies, the said user has an option to remove/block cookies in the corresponding internet browser's settings. However, this may have a direct impact upon the corresponding User(s)'s experience of our services.

Log File Information: It is necessary to inform and clarify our User(s) that: (i) We automatically collect limited information about your computer's or mobile's connection to the internet, mobile number/email address (if applicable), including your IP address, when you visit our Website(s)/Mobile Application(s) of CricRocket. (ii) Your IP address is a number that lets computers attached to the Internet know where to send you data – such as the pages you view. (iii) We automatically receive and log information from your browser, including your IP address, your computer's name, your operating system, browser type and version.

8. INFORMATION FROM OTHER SOURCES

(i) We may receive information about you from other sources, add it to our account information and treat it in accordance with this Privacy Policy. (ii) If you provide information to the platform provider or other partner, whom we provide/receive services from, your account information and order information may be passed on to us. (iii) We may obtain updated contact information from third parties in order to correct our records and fulfill the services or to communicate with you.

9. DEMOGRAPHIC AND PURCHASE INFORMATION

(i) We may reference other sources of demographic and other information in order to provide you with more targeted communications and promotions. We use Google Analytics, among others, to track the User(s) behavior on our Website(s)/Mobile Application(s). (ii) Google Analytics specifically has been enabled to support display advertising towards helping us to gain understanding of our User(s)'s Demographics and Interests. (iii) The reports are anonymous and cannot be associated with any individual personally identifiable information that you may have shared with us.

10. LINKS TO THIRD PARTY SITES / AD-SERVERS

Our Website(s)/Mobile Application(s) of CricRocket may also include links to other third party websites or mobile applications. Such websites or mobile applications are governed by their respective privacy policies, which are beyond our control.

Once the User(s) access any built-in third party service by switching to third party applications/websites [the User(s) can tell where you are by checking the URL in the location bar on your browser]. Use of any information the User(s) provide to such third party is governed by the respective privacy policy of the concerned operator of the said application/website, the User(s) are visiting. That policy may differ from ours. If the User(s) can't find the privacy policy of any of these third party websites/mobile applications including accessing their homepage, then the User(s) should contact the application or website owners directly for more information regarding this and/or for any other grievances.

When we present information to our advertisers – to help them understand our audience and confirm the value of advertising on our Website(s)/Mobile Application(s) of CricRocket – it is usually in the form of aggregated statistics on traffic to various pages/content within our Website(s)/Mobile Application(s) of CricRocket.

When we present information to our advertisers – to help them understand our audience and confirm the value of advertising on our Website(s)/Mobile Application(s) of CricRocket – it is usually in the form of aggregated statistics on traffic to various pages/content within our Website(s)/Mobile Application(s) of CricRocket.

We do not provide any Personal Information to any third party websites/advertisers/ad-servers without your consent, except in the circumstance mentioned in below clause.

11. INFORMATION SHARING

CricRocket may share the sensitive Personal Information to any third party including Government Bodies / Government agencies / Government authorities / Service Provider / Alliance Partner without obtaining the prior consent of the User(s) in the following limited circumstances:

(i) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing the Privacy Policy and Terms of Use and also, for the purpose of complying with the applicable laws and regulations during relevant time.

(ii) CricRocket proposes to share such information within its group companies/affiliated companies and officers and employees of such group companies/affiliated companies for the purpose of processing Personal Information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and Terms of Use also published at our Website(s)/Mobile Application(s) of CricRocket. The said group companies/affiliated companies also ensure that the Personal Information shared with them is not transferred to any third party, except as provided under this clause.

(iii) CricRocket may use third-party advertising companies to serve ads when the User(s) visit our Website(s)/Mobile Application(s) of CricRocket. These companies may use Personal Information (non-sensitive personal information only) about the User(s)'s visit to our Website(s)/Mobile Application(s) of CricRocket and other third party websites in order to provide advertisements about goods and services of interest to any particular User(s).

(iv) CricRocket shall transfer information about the User(s) in case it is acquired by or merged with another company.

12. YOUR RIGHTS

When the User(s) use our Website(s)/Mobile Application(s) of CricRocket:

(i) We make good faith efforts to provide our User(s), as and when requested by such User(s), with access to their Personal Information and shall further ensure that any Personal Information or sensitive personal data or information found to be inaccurate or deficient shall be corrected, modified or amended as feasible, subject to any requirement for such Personal Information or sensitive personal data or information to be retained by law or for legitimate business purposes.

(ii) We ask to each individual User(s) to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required.

(iii) In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

(iv) Upon receiving a specific request coming from any of the User(s), we may ensure that Personal Information in relation to such User(s) is deleted from our database as also from the third-party cloud service providers.

(v) Because of the way we maintain certain services, after you request for deletion of your Personal Information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems for a certain period of time

(vi) In addition to these rights, subject to applicable laws, User(s) may also manage certain choices and controls related to the collection, use, and sharing of their Personal Information, including but not limited to:

• Managing preferences for communications such as newsletters, alerts, and service notifications;
• Choosing whether to receive promotional content and third-party marketing;
• Controlling cookie settings or opting out of interest-based advertising through device settings;
• Requesting removal of information posted on public forums hosted on the CricRocket platform;
• Accessing and managing account-specific privacy preferences and opting out of non-essential data uses through available in-app or website privacy settings.

To exercise any of the rights described above, Users may contact us at feedback@cricrocket.com or through available account management features within the Services. Please note that opting out of certain types of data processing may limit your ability to access or use some of our features or services.

13. U.S. CITIZENS’ RIGHTS

a. If you are a resident of the United States, you may have certain rights under applicable U.S. state privacy laws with respect to your personal information. These rights may vary depending on your state of residence and are subject to certain exceptions and limitations under applicable law.

b. Subject to such laws, your rights may include:

• The right to know about and request access to the categories and specific pieces of personal information we have collected about you;
• The right to request the deletion of personal information we have collected from you, subject to legal exceptions;
• The right to request correction or updates to your personal information;
• The right to request a list of specific third parties with whom we have shared your personal information;
• The right to opt out of the sale or sharing of your personal information, including for targeted advertising purposes, as defined by relevant laws;
• The right to request restrictions on our use of your personal information;

c. To exercise any of these rights or make an inquiry about your data, you may contact us at feedback@cricrocket.com and [DV1] include sufficient detail to verify your identity and understand the nature of your request. We will respond in accordance with applicable laws and may require additional information to verify your identity before processing certain requests. If you are an authorized agent making a request on behalf of another individual, we may require proof of your authority and additional verification steps.

15. UK AND EU CITIZENS’ RIGHTS

a. When you visit, register with, or use any online product, service, or mobile application offered by CricRocket,operated by Absolute Sports Private Limited, we control your personal information.

b. Your personal information is primarily used to provide you with the CricRocket services you request. It may also be used to comply with legal obligations we are subject to and to enforce our Terms of Use.

c. With your prior consent, your personal information may also be used to send you tailored offers and updates about products and services from CricRocket or its affiliated companies by email or other electronic means of communication, including through advertising on social media platforms.

d. Furthermore, your personal information may be used to fulfil our legitimate interests, such as to develop and improve our services, analyze usage patterns, detect illegal activities, or provide you with a single sign-on account across affiliated platforms operated by Absolute Sports. We may also use aggregated audience modeling and analytics strategies to guide marketing and advertising efforts. You may object to such processing based on legitimate interest at any time by contacting us as indicated below; however, we may continue processing where we have overriding legitimate grounds.

e. Marketing activities described above do not include the use of cookies or similar technologies; consent for such technologies is obtained separately through cookie banners or settings. Please refer to our Cookie Policy or in-app cookie management tools for more information.

f. In certain circumstances, other affiliated entities of Absolute Sports Private Limited may access your information for their own purposes as independent data controllers in connection with services they provide to you:

• If you use any other products offered by our group companies (e.g., [insert brand or app names if applicable]), the respective group entity may jointly or independently control your information
• If you access features or services that require data handling by a specific partner or affiliate, such entities will be disclosed to you at the point of collection.

g. For the purposes described in this Privacy Policy, we may transfer your personal information to recipients located outside your country of residence, including to countries that may not offer the same level of data protection as your home jurisdiction. In such cases, we implement safeguards such as data transfer agreements, including standard contractual clauses or other lawful mechanisms, to ensure the protection of your personal data.

h. You have certain rights under applicable law, including the right to request access to, obtain a copy of, correct, or delete your personal information; restrict certain processing; or object to processing based on our legitimate interests. We may not always be able to honor your request, for example, where we are required by law to continue processing your data.

i. You may also change your marketing preferences (including withdrawing consent at any time) by adjusting your in-app settings or contacting us directly.

j. If you have any questions or concerns regarding how your data is used, you may contact our Data Protection Officer at feedback@cricrocket.com.

k. If you are located in the European Union, you may also have the right to lodge a complaint with your local Data Protection Authority. EU users may contact our designated EU representative (if applicable) for further assistance

15. EMEA

In the event that you are a resident of the Middle East, Africa and European non-EU nations, the following are your rights pertaining to your personal data collected by us:

a. When you visit, register with, or use any CricRocket online product, service, or mobile application, your personal data is controlled by Absolute Sports Private Limited

b. Your personal data is primarily used to provide you with the CricRocket services and features you request. It may also be used to comply with legal obligations we are subject to or to fulfill our legitimate interests, such as to personalize your experience, develop and improve our services, or to detect fraudulent or illegal activities. With your prior consent, it may also be used to send you offers and promotions.

c. You have a number of rights including the right to request access to, update, or delete your personal data, or to change your marketing preferences (including withdrawing your consent at any time under C) to learn more about managing your preferences or deleting your account.

d. Our Data Protection Officer can be contacted by emailing: feedback@cricrocket.com

e. If you are located in a jurisdiction with applicable data protection laws, you may have the right to lodge a complaint with your local Data Protection Authority.

16. OUR POLICIES CONCERNING CHILDREN

a. We do not knowingly collect or solicit personal data from anyone under the age of 16 or knowingly allow such persons to use our Services. If you are under 16, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 16 may provide any personal data. In the event that we learn that we have collected personal data from a child under age 16, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 16, please contact us at feedback@cricrocket.com.

b. We recognize the importance of providing enhanced privacy protections where we may knowingly collect personal information from children in the future, for example in child-specific sections or activities. In such cases, we will take additional measures to safeguard children’s privacy, including:

• Providing clear parental notice regarding our information practices for children, including what personal data may be collected, how it may be used, and with whom it may be shared;
• Obtaining verifiable parental consent, where required by applicable law, before collecting, using, or disclosing a child’s personal information, or before sending marketing communications to the child;
• Limiting the collection of children's personal information to what is reasonably necessary to enable their participation in specific activities;
• Giving parents the ability to access or request deletion or modification of any personal information collected from their child.

We also presume that users under the age of 16 who use any part of our services do so with adequate and lawful parental consent. If we determine otherwise, we reserve the right to restrict or terminate such access in accordance with applicable law.

c. If and when CricRocket becomes available to users in the United States, we will comply with the provisions of the Children’s Online Privacy Protection Act (COPPA). This includes obtaining verifiable parental consent before collecting personal information from children under the age of 13, providing parents with direct notice of our data practices, limiting the use and retention of children’s data, and providing parental access to review or delete their child’s information. We do not knowingly collect any personal information from children under the age of 13 without such consent in jurisdictions where COPPA applies.

17. GRIEVANCE REDRESSAL MECHANISM

User(s) and/or any other person, whosoever has any grievances of any kind, are requested to reach out to us via email at feedback@cricrocket.com

We will be happy to provide any other necessary clarification in regard to this Privacy Policy or may help you to understand the implications of the same. Further, we may also help you in providing other information, at your request, with respect to our operations, as may be deemed reasonable by us. For the said purpose, you may reach out to the above-mentioned email address. The said request may take some time to be processed.

18. CONTACT US

If you have any questions about these Terms of Use, please contact us at:

Email: feedback@cricrocket.com

Company: Absolute Sports Pvt Ltd